Acting as an extension of the in-house team, helping Dyball Associates Ltd save time and offer higher client service levels
To meet their clients’ demands and to keep up with the changing energy sector, Dyball Associates Ltd needed to quickly scale up their team with developers who held the right knowledge and skills.
ClearSky worked as an extension to Dyball Associates Ltd team, bringing a wealth of industry experience to help them develop and roll out new features quickly.
This ultimately improved customer retention, saved them time, reduced costs, and allowed them to secure new long-term clients.
Through ClearSky’s industry expertise and our ability to dive into the project at speed, Dyball Associates Ltd could scale up their operations to meet the required deadlines for their clients. New features were delivered to a high-standard and rolled out to Dyball Associates Ltd existing clients.
These features also made their software more appealing to potential new customers in the industry. Overall adding ClearSky to an extension to their internal team empowered Dyball Associates Ltd to improve customer retention, save time and reduce costs of hiring internally, and allow them to take new features to market quickly.
This let them secure new clients which vastly increased revenue, as these would be long-term clients with year-long or multi-year contracts.
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