LettingWeb

Helping LettingWeb adapt in the face of a global pandemic through an automated and remote solution to build and sign leases

The problem

The global pandemic meant LettingWeb needed to quickly adapt how they worked so letting agents could get leases signed when people were unable to come into the office to sign.

The result

This new streamlined process allows LettingWeb to save time on manual admin work and create leases remotely from anywhere now and in the future. The dynamic and automated aspects of the Lease Builder helped LettingWeb continue operating during the pandemic.

More flats and houses to rent in Scotland than any independent rental website. We connect quality tenants and letting agents.

Letting agent
Alex Watts
CEO

ClearSky Logic helped us take control of the management of our own internal resources while also allowing us the flexibility to scale up when and where necessary has resulted in rapid and continuous product and feature delivery on our platform. Simply put, we’re able to move far quicker with ClearSky Logic on board.

Chris Smith
Head of Marketing at LettingWeb

The solution


Our ClearSky team mapped out the necessary areas for this project and put together a plan that would see the project completed within six weeks.

Building on LettingWeb’s existing River platform, we created a new tool that would complement the area already storing existing tenancy agreements. This new tool would be the Lease Builder.

The new Lease Builder was designed to simply put together a new lease taking data from existing tenant enquiries, which are already stored within the River platform. Using a straightforward model, this tool is intuitive to use and requires no real user training.

Letting agents can then use the Lease Builder to:

  • Select a start date of the agreement
  • Choose the template. The system can hold more than one type of lease - as for instance, Scottish and English leases would be quite different, due to local laws and regulations
  • Fill in a few details about the property, and using a dynamic form - only details needed for the specific lease are displayed
  • Add tenant, landlord, and rent details
  • Create copies of the lease if needed, archive it, or download previews
  • Send final lease to tenants and landlords to sign
  • Once lease has been fully signed, everyone is notified and it becomes a completed lease stored within the River platform


Our ClearSky team mapped out the necessary areas for this project and put together a plan that would see the project completed within six weeks.

Building on LettingWeb’s existing River platform, we created a new tool that would complement the area already storing existing tenancy agreements. This new tool would be the Lease Builder.

The new Lease Builder was designed to simply put together a new lease taking data from existing tenant enquiries, which are already stored within the River platform. Using a straightforward model, this tool is intuitive to use and requires no real user training.

Letting agents can then use the Lease Builder to:

  • Select a start date of the agreement
  • Choose the template. The system can hold more than one type of lease - as for instance, Scottish and English leases would be quite different, due to local laws and regulations
  • Fill in a few details about the property, and using a dynamic form - only details needed for the specific lease are displayed
  • Add tenant, landlord, and rent details
  • Create copies of the lease if needed, archive it, or download previews
  • Send final lease to tenants and landlords to sign
  • Once lease has been fully signed, everyone is notified and it becomes a completed lease stored within the River platform

The future

The Lease Builder is designed to be a useful tool even long after the COVID-19 pandemic has passed. This process of remotely signing leases can be continued, and is particularly useful when tenants or landlords live further from the letting agency office. By providing tenants and landlords with the option of signing leases remotely, LettingWeb is able to deliver a higher level of service through convenience, and create stronger relationships going forward.